Date Last Revised: February 20, 2020
Information We Collect and Sources of Information
Identifiers. We collect personal identifiers about you, such as name, postal address, email address, and phone number. We collect this information when you provide it to us directly (such as when you sign up for a service). We may collect this information from third party sources (such as from trade shows or other business gatherings which are designed to facilitate showcasing products and exchanging business contact information). We may also collect this information from publicly available sources (such as professional business listings or business-related social media).
Commercial Information. We collect information about the products or services you obtain from SupplyCore (including its MPOWR division) by tracking your licensing activity in our system.
Geolocation or Sensory Data. MPOWR products and services may access the camera, photos, contacts, location services, and microphone on the device you use to access our products or services. You should consult the operating manual or technical support for your device to better understand how this works and how you may disable or adjust these settings.
Professional or Employment-Related Information. We may collect information about your professional position in the course of licensing our products and services to your employer or a business you own or operate.
Internet or Similar Network Activity. We log all connections to our web servers. Those log files may include a unique user identifier, including, but not limited to your IP address and/or your mobile operating system (OS), and other commonly used mobile device identifiers (a “User Identifier”). A User Identifier is general information about your location, connection to the Internet, and your Internet or mobile phone service provider. We use your User Identifier to help diagnose problems with our server and to administer our website or our products and services. We may collect information about the SupplyCore and MPOWR websites you visit and which specific pages on our websites that you navigate through. When you use our online services, we may retain a record of your activity (such as the application screens you viewed and the data fields you interacted with while using the online service).
Automated Processing and Tracking Technology
Automated Decision-Making. We do not use automated decision-making or profiling technology.
Do Not Track. Some browsers offer a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. We do not respond to these “Do Not Track” signals. At this time, we do not track Personal Information about your online activities over time and across third party websites. We also do not authorize third parties to collect any Personal Information from you on our website or within our products and services.
Cookies. We may use a standard feature in browser software called “cookies” to enhance your experience with our website or our products and services. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use our website, cookies help us identify how many unique users visit the MPOWR website and track user trends and patterns. Cookies also benefit your use of our website and our products and services, and save you time by storing and making easily available information required to use our products and services. Please note that deleting our cookies or disabling future cookies may negatively affect the continuity and user experience when you use our products and services.
Clear Gifs. We may also employ a software technology called clear gifs (also known as web beacons) that help us better manage content on our website or our products and services by informing us what content is effective and of interest to our users. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of users within our website or our products and services. Clear gifs and cookies may be used to improve your user experience when using our website or our products and services.
Other Tracking Technologies. We may also employ other tracking technologies common in the mobile industries, including UDID, Open UDID, ODIN, MAC Address, device fingerprinting, or other technology. These technologies help us better manage content on our website and our products and services by informing us what content is effective and of interest to our users. These technologies are similar in function to cookies, and are used to track the online movements of MPOWR users.
Log Files. Like most standard website servers, we may use log files. Information collected in log files may include internet protocol (IP) addresses, your User Identifier, browser type, internet service provider, mobile network provider, referring/exit pages, platform type, date/timestamp, and number of clicks. We utilize this information to analyze trends, administer our website and our products and services, track your movement in the aggregate, and gather broad demographic information for aggregate use. This information may be used to improve your experience with our website and our products and services.
Information Sharing and Disclosure
- Any member of our corporate group, which includes SupplyCore, Inc. and its subsidiaries or affiliates.
- Business partners, suppliers, service providers, sub-contractors and other third parties we use to support our business (such as analytics and search engine providers that assist us with website improvement and optimization). We contractually require these third parties to keep Personal Information confidential and use it only for the contracted purposes.
- Credit reference agencies when required to assess your credit score before entering into a contract with you.
- To fulfil the purpose for which you provide it.
- For any other purposes that we disclose when you provide the data.
- With your consent.
We may also disclose your personal data to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your Personal Information to the prospective seller or buyer of such business or assets.
- To a buyer or other successor in the event of merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, where one of the transferred assets is the personal data we hold.
- To comply with any court order, law, or legal process, including responding to any government or regulatory request.
- To protect the rights, property, or safety of our business, our employees, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of cybersecurity, fraud protection and credit risk reduction.
Purposes For our Use and Processing of Personal Information
We have set out below, in a table format, a description of all the ways we plan to use your Personal Information, and which of the legal bases we rely upon to do so. We have also identified what our legitimate interests are where appropriate.
|Purpose/Activity||Lawful basis for processing including basis of legitimate interest|
|To register you as a new customer||Performance of a contract with you|
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:
(b) Asking you to leave a review or take a survey
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
|To administer and protect our business and our website or our products and services (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)||
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise)
(b) Necessary to comply with a legal obligation
|To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we may serve to you||Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)|
|To use data analytics to improve our website, products/services, marketing, customer relationships and experiences||Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)|
|To make suggestions and recommendations to you about goods or services that may be of interest to you||Necessary for our legitimate interests (to develop our products/services and grow our business)|
Protection of Children’s Privacy
Our Site does not permit children under 18 years of age to become users, and we do not knowingly collect information directly from children. By using our website or any of our products or services, you represent that you are 18 years of age or older.
We will maintain reasonable safeguards designed to promote the security, integrity and privacy of your Personal Information. However, no electronic storage method, site operation or data transmission over the Internet can be guaranteed to be 100% secure.
Policies of Other Sites
MPOWR’s products, services or websites may contain links to third-party sites not owned or controlled by MPOWR. MPOWR is not responsible for the privacy policies of any third-party site which you may access through a third-party link. Further, these third-party sites may have privacy practices that differ from those of MPOWR. MPOWR disclaims all responsibility for the privacy practices of third-party sites. You should read the privacy policies of each site you visit to determine what information that site may be collecting about you and how they intend to use such information.
MPOWR is based in the United States of America. Your Personal Information may be stored and processed outside of your home country, including in countries that may not offer the same level of protection for your Personal Information as your home country. We use commercially reasonable efforts to require all third parties to respect the privacy and security of your Personal Information and to treat it in accordance with all applicable laws relating to information privacy and security. We do not allow our third-party service providers to use your Personal Information for their own purposes and we only permit them to process your Personal Information for specified purposes and in accordance with our instructions.
Additional Information for Certain Jurisdictions
California. If you are a resident of California, you may have different or additional data protection and privacy rights from those described in this Privacy Notice. For more information about your California data protection and privacy rights, please click: mpowr.com/privacy-policy-ccpa.
European Economic Area. Pursuant to the General Data Protection Regulation (GDPR) and other EU data protection laws, individuals residing within the EEA may have different or additional data protection and privacy rights from those described in this Privacy Notice. For more information about your EU data protection and privacy rights, please click: mpowr.com/privacy-policy-gdpr.
We will only retain your Personal Information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your Personal Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for Personal Information, we consider the amount, nature and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Attn: Legal Counsel
303 N. Main Street, Suite 800
Rockford, IL 61101